Terms & Policies

 

DEPOSIT & REGISTRATION


In order to hold your spot, please register by October 16, 2019. A deposit of $100 must be paid at time of registration. Payment balance is due in full on or before October 17th. Your total registration fee depends on the accommodation you select. Please call the Retreat office with your selection, personal information & a current credit card. The accommodations have been blocked for our group keeping them off the public domain. 540.463.2593

REFUNDS

There will be no deposit refunds issued. There is limited refund on the balance after October 17th, with conditions. Please email Lesley or Antonia if there is a need for consideration.    

CANCELLATIONS

If, due to unforeseen circumstances, Antonia must cancel the retreat, 100% of monies paid will be refunded.  

TRAVEL 

Retreat price does not include your travel costs to Buena Vista. Heartstone Lodge is a 1 hour drive from the Roanoke Airport, 2.5 hour drive from Northern Virginia, 2 hours from Richmond, 6 hours from NYC & 3 hours from Raleigh/Durham. The Retreat Center is conveniently located only off of I-81. Parking on site is located approximately 75 yards/3 minute walk from the main lodge area, however a drop off zone is available for luggage upon arrival and departure. It will be necessary to park your car in the signed 'Event Parking' lot.

ACCESSIBILITY

The retreat center is not designed for wheelchair access. The Heartstone Lodge has one wheelchair/handicap parking spot available and ramp access to the first floor of the retreat center only. All workshops will be on the second floor accessible by stairs only. All sleeping accommodations in The Lodge are on the 2nd or 3rd floor & have staircase access only. The Studios & Cabins have open farm ground access only. Bring comfy walking shoes. If you have specific accessibility concerns please send us an email at innkeepers@southriverhighlands.com

ACCOMODATIONS

All spaces in the lodge and all sleeping accommodations are climate controlled, but please note fall weather in Virginia can be either hot or cold. It would be good to dress in layers, bring slippers or heavy socks for classroom and a reusable water bottle for both indoors and/or if you plan to enjoy the beautiful outdoor spaces. If you plan to take any walks and hikes on the property and surrounding areas, please also bring close toed shoes, long pants & insect spray. Tick season is all year long, so it’s important to come prepared.

FOOD

All meals are included with full registration costs. Full Circle Catering, a top farm to table caterer based out of Lexington, VA will be providing us with delicious earth-conscious meals, including vegetarian, gluten-free and nut-free options. If you have a serious allergy please let us know. If the menu doesn’t accommodate your needs, we will provide you with kitchen resources so that you can provide your own food. All meals will be included in the meal package regardless.